At SEG, we are committed to safeguarding the privacy of our website visitors, customers, and partners. This policy outlines how we collect, use, disclose, and protect your personal information. By accessing our website or utilising our products and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:

• Personal Information: When you visit our website, contact us, or engage with our services, we may collect personal information such as your name, address, email address, phone number, and other relevant details.

• Technical Information: We may gather technical information such as IP addresses, browser details, and device information to enhance your experience on our website and improve our services.

2. How We Use Your Information:

• Service Provision: We use your information to provide you with the products and services you request, including the installation and repair of solar panels, inverters, batteries, and other related services.

• Communication: We may use your contact information to communicate with you regarding your inquiries, orders, promotions, and other relevant updates.

• Marketing: With your consent, we may send you marketing communications about our products, promotions, and other offerings. You can opt-out of these communications at any time.

3. Third-Party Partners:

• Finance Partners: In case of finance options, we may share necessary information with our finance partners to facilitate payment processing and approval.

• Service Providers: We may engage third-party service providers for tasks such as website maintenance, marketing, and analytics. These providers have access to the necessary information to perform their functions but are prohibited from using it for other purposes.

6. Your Choices:

• You have the right to update, correct, or delete your personal information. You can do this by contacting us through the information provided on our website.

• You can opt-out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

7. Changes to the Privacy Policy:

SEG reserves the right to update and modify this Privacy Policy. We encourage you to review it periodically for any changes.

8. Contact Us:

If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us using the information provided on our website.

Thank you for visiting Solar Energy Group.